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 M1 and M6 Hardware
 Corrupted Show... AGAIN
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Tom35

12 Posts

Posted - 03 Feb 2015 :  16:07:13  Show Profile
New topic, same problems as i posted on the "MPC Software" forum

Today i open my show on my M1 and the desk says it's corrupted and cannot be loaded !

Seriously what's wrong with my M1 ?

Tom35

12 Posts

Posted - 03 Feb 2015 :  16:13:54  Show Profile
The show is directly saved on the desk

And its not the first show that appear corrupted
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Big_Daws

290 Posts

Posted - 04 Feb 2015 :  15:06:30  Show Profile
do you save your shows onto a USB key as well?? also did you try doing a full OS re-install??
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Tom35

12 Posts

Posted - 08 Feb 2015 :  15:46:39  Show Profile
I backup every show on a USB key and on a MPC computer.

The m1 software has been fully reinstalled after the first corrupted save issue.
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Administrator

3932 Posts

Posted - 08 Feb 2015 :  19:41:17  Show Profile
It looks like your files are not completely saved, wait for a minute before unplugging the USB stick or powering down the console.
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Big_Daws

290 Posts

Posted - 09 Feb 2015 :  02:57:36  Show Profile
tom, you said software not OS..? if matthias's suggestion doesn't work out then try doing an OS install..
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Tom35

12 Posts

Posted - 09 Feb 2015 :  09:08:52  Show Profile
Thanks for your reply.

I'll wait before shutting down the desk after saving.

If it corrupt again i'll try a full reinstall.

Cheers
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Big_Daws

290 Posts

Posted - 09 Feb 2015 :  15:15:08  Show Profile
i have found the best thing for recurring issues is a full OS install. ive had other issues solved this way, takes about half hour
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colep

39 Posts

Posted - 24 Feb 2015 :  02:39:38  Show Profile
We have this issue with our M6. It seem like almost every time I try to load a show from the console it says it is corrupted. I started saving every show to both the console and USB stick and when I need to load a show I just load it straight from the USB.
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Administrator

3932 Posts

Posted - 01 Mar 2015 :  11:55:28  Show Profile
Hi Cole,

Same advice, don't save and power it down the second after the desk says its done. The OS is sometimes still doing some stuff under the hood for up to a minute or so.
If you give it an extra minute or two you shouldn't see those corruption messages.
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musicmatters

402 Posts

Posted - 01 Mar 2015 :  19:08:09  Show Profile
This happens frequently with me too. If it needs to wait for a minute to actually finish saving the i think its worth haven't the OS make you wait that long with its saving notification window.

It's too mission critical to have show files be corrupted this often.
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colep

39 Posts

Posted - 12 Mar 2015 :  21:39:14  Show Profile
Ok, I'll have to try and remember that. Thanks!
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Administrator

3932 Posts

Posted - 13 Mar 2015 :  00:41:50  Show Profile
We investigated this and will do some changes to the savings procedure. It will mean that the desk will stay in the saving dialog longer so we can give the OS time to close out any files. Currently we close the dialog when the OS tells us its completed.

Also we looked into flash drives and found out that the firmware and cache on the drives themselves has an influence in this, which is unfortunately out of our control. So even if the writing to the drive is finished, the internal processor of the drive will keep doing things, arranging the storage etc. Some drives may be so fast you don't notice, some may take 20 sec or so of background activity. It seems the safe way of handling this and leaving the console powered for another minute and the drives connected is a good practice.
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Ofer Brum

6911 Posts

Posted - 13 Mar 2015 :  10:38:52  Show Profile
Hello Matthias,

Thank you for this valuable info
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Tom35

12 Posts

Posted - 13 Mar 2015 :  16:28:19  Show Profile
Thanks for your reply and advices.

Has you said, a longer saving pop up would be a good start. Now i'm informed, i try to give my M1 few more minutes before turning it off.

Thanks again,

Cheers
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microbyte

512 Posts

Posted - 01 Apr 2015 :  21:53:42  Show Profile
Matthias,

In Linux there is one command called "sync" that will make sure buffered data on memory will be transfered to the physical device (disk, pen drive, etc...).
It's a hint for your team to check if there is something similar in Windows.

Best regards,
Ricardo
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