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 upgrade maxxyz to maxxyz+
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21 Posts

Posted - 14 Mar 2012 :  11:10:54  Show Profile
I just know that Martin doesn't provide technical support for Maxxyz and Maxxyz+. I have 2 Maxxyz and 2 maxxyz wing. I paid for 2 consoles 50.000,00 and 4.500,00 for Maxxyz wing. (54.500,00 !!!!!)
Nearly 5 years later I can't upgrade maxxyz to maxxyz+. Almost, Also, if you damage the motherboard of Maxxyz or Maxxyz+, what we need to do? Do we have to throw away the console?
These decisions mean that I question whether I should continue to use consoles Martin ...

Paul Pelletier

10024 Posts

Posted - 14 Mar 2012 :  12:58:17  Show Profile

We are fully aware for your situation. And believe me this is not by choice that we cannot get the motherboard.
The original motherboard was discontinued a while ago and therefore the Maxxyz+ upgrade was made. but due to the 2008-2009 final crisis the manufacturer of that motherboard cease to make them much sooner than expected and without any warning so we could build inventory as we normally get a chance to do.

Due to the complexity of the original Maxxyz system (2 motherboards, 3 Network each, LVDS, etc.) we can't find another motherboard that would work there.

I cannot change what was done 10 years ago, but I can guarantee you that nowadays we are designing consoles with much simpler approach and make their support easier and life time longer.

Stay in contact with Eduard, we will be there to help you.
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