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 Help! Console update failure!
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11 Posts

Posted - 28 Jul 2012 :  21:50:08  Show Profile

My Maxxyz plus console has been sitting unable to be used since the last failed beta that rolled out, which essentially made my right screen hang at waiting.

Now, I have downloaded and burned the image for the new release OS and have attempted to follow the steps to install it onto the console.

Followed the steps for the right hand side, went perfectly, booted from CD fine and waited at logo for the left side.

Ran the recovery option menu from the left side, command window pops up, goes through imageX steps, command window closes and nothing happens. Sits at the recovery menu.

I select reboot, system reboots, goes into Maxxyz and I get the error that windows will not boot up because Hal.Dll is corrupt moved or missing.

I called tech support but they are closed today and the 888 number listed for afterhours help is disconected going to a fast busy signal.

Help please!


11 Posts

Posted - 04 Aug 2012 :  22:41:26  Show Profile
Is there anyone that could help with this?
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11 Posts

Posted - 23 Aug 2012 :  19:40:46  Show Profile
Even though I recieved absolutely no help or response on the forum here in regards to this issue (This forum seems dead) I will post my results in case anyone else runs into a similar problem.

After troubleshooting this problem for almost a month, yesterday I managed to find where the problem lay.

For whatever reason, as soon as I swapped out the flash battery located in front of the Ram module inside the unit, it imediately took the installation and is now running the latest OS & Software.
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518 Posts

Posted - 24 Aug 2012 :  00:46:42  Show Profile
When you start the console with DVD inserted
the option is Right side to Maxxyz Plus, but you no explain nothing about left side and his option Maxxyz recovery. You will have two screen similars on both sides

You must do install right side and all steps and when finish with the yellow triangle go to left side to start the installation, wait a few minuts before do it.
The message "Hal.Dll" is due to bad installation right to left side
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