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johnobass

27 Posts

Posted - 23 Oct 2013 :  05:33:20  Show Profile
Today one of my coworkers discovered that using the "erase console data" function in the system >tools menu with the new software erases the software and/or bios as well as the show files.

Paul Pelletier

10024 Posts

Posted - 23 Oct 2013 :  12:57:52  Show Profile
This was a bug in version 3.0.440.
It is resolved in 3.2.450

You will have to reinstall the whole OS.

Bug description:
The software was not deleted per say, but because the Screen Layout folder was mistakenly deleted in the cleaning process, the installer was triggered to fix the missing folder and cuased to issue.


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johnobass

27 Posts

Posted - 24 Oct 2013 :  05:31:07  Show Profile
Thanks Paul. So will simply updating from 3.0.440 to 3.2.450 prevent this bug? Are you just saying you need to reinstall the OS to fix the crashed console, or do you need to reinstall the OS to stop the bug?
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Paul Pelletier

10024 Posts

Posted - 24 Oct 2013 :  12:55:46  Show Profile
If you are facing the bug, you need to re-install the OS with new version 3.2.450

If you are running 3.0.440 and you are not facing the problem, you can simply install version 3.2.450 over 3.0.440

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