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 M1 and M6 Hardware
 m1 playback wing shorting out due to corroded plug
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Yellaasian

4 Posts

Posted - 03 Jun 2015 :  17:51:55  Show Profile
Yesterday I had a short in the M1 under the PIC button port due to major corrosion issue on that port it self it is also on 2 other pic ports and no corrosion on anything else in Our M1. It is very well maintained and both the dealer and I agree that it is a build quality issue but the response from Oniel Gibson was no one else has this issue so I can't do anything for you. This is also only the 3rd time I have ever opened the M1 all due to other build quality issues...The venue I work at is not a run of the mill venue we are one of top 5 venues in the world via Pollstar and were runner up to best concert nightclub in the US via Pollstar beat out by 9:30 club. Thanks Bob Owen Lighting Director @ The Pageant St.Louis. P.S. Here is a link to some pictures of the corrosion..https://drive.google.com/folderview?id=0B9HtRJqTQ9NlcldIVElnRGFKRzQ&usp=sharing

Big_Daws

290 Posts

Posted - 03 Jun 2015 :  19:47:48  Show Profile
to be honest, i haven't seen this, and our console had been drenched in water at one point due to a FOH tent water collection....not happy! once it got dried out and put back together, not a problem.

how long have you had the console?
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Yellaasian

4 Posts

Posted - 03 Jun 2015 :  20:36:45  Show Profile
Have had the console for a little over 4 years now. Nothing has ever been spilled on the console and we are an indoor venue. We were more frustrated with the response from the Martin Technical support about the matter. We are understanding that the console is no longer under any sort of warranty, we were just reaching out to the forum to see if anyone else has had this issue or has heard of this issue. Or if we were just the lucky ones to get the "bad apple" or first to experience this. Hopefully, this is not the beginning of a chain of these types of problems with the M1, I say this mainly because it I feel it is obvious in the photos that this is a build issue
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microbyte

512 Posts

Posted - 03 Jun 2015 :  22:08:54  Show Profile
Ouch... Those connectors certainly don't look right.

But especially by looking at the last 2 pictures, there are 2 identical connectors (at least so they seem by the pictures), one completely "rusty" and the other is ok. I don't see any particular reason for them to not be exposed to the exact same conditions. If this is true, it might be the case that they are from 2 different manufacturing batches or even 2 different manufacturers.

Of course, you bought the desk from Martin, you have to contact them to get support. But it feels like this might be a problem from the manufacturer of the connectors, and if that's the case, its certainly a problem for other users too. This kind of problems only appear after a while, when plastics are new, they all look ok. Time tells the quality.

You probably can find similar connectors in Mouser.com if you have the skills to do the soldering since your warranty has already expired.
Tell me if you need some help on this.

Best regards,
Ricardo Dias
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mzagarn

810 Posts

Posted - 03 Jun 2015 :  23:08:15  Show Profile
We have had the exact same issue. email service and chat with Kris. is it a faultily old m1? Kris will be able to talk you though a fix.
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Ofer Brum

6911 Posts

Posted - 04 Jun 2015 :  00:33:57  Show Profile
controllersupport@martin.dk
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Big_Daws

290 Posts

Posted - 05 Jun 2015 :  01:13:43  Show Profile
there are faulty old ones? lol
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Kris VH

1629 Posts

Posted - 16 Jun 2015 :  09:31:40  Show Profile
Hello Robert,

please contact me at controllersupport@martin.dk and email me the serial number of the M1 console please.

Thank you.
Greetings,
Kris
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